How to Use Navasakam Portal with Screen Reader Tools (2026)

The YSR Navasakam portal is an official platform by the Andhra Pradesh government that allows citizens to access welfare schemes, track applications, and monitor benefits online. For people with visual impairments, navigating the portal can be challenging.

Navasakam Portal

This guide explains how to use Navasakam portal with screen reader tools effectively, ensuring accessibility for all users.

Understanding Accessibility on Navasakam Portal

The portal is designed primarily for desktop and mobile users but may not be fully optimized for screen readers by default. Screen reader tools convert text on the screen into audio, making it possible for visually impaired users to navigate the site.

Step by Step Use Navasakam Portal with Screen Reader Tools

Step 1: Open the Official NBM Portal

Use a supported browser such as Chrome, Firefox, or Edge for best compatibility with screen readers
Navigate to the official portal: gsws-nbm.ap.gov.in
Make sure to avoid unofficial links, which may not support accessibility features.

Step 2: Activate Your Screen Reader

Launch your preferred screen reader before interacting with the portal
Adjust settings for speech rate, volume, and verbosity according to your preference
Use keyboard shortcuts or gestures to navigate links and menus efficiently
Activating the screen reader before loading the portal ensures all elements are properly read aloud.

Step 3: Logging In with Screen Reader

Use the Tab key (desktop) or gestures (mobile) to move to the Aadhaar input field
Enter your Aadhaar number
Tab to the Get OTP button and press Enter
Type the OTP received on your registered mobile phone
Screen readers will announce the fields, buttons, and instructions so you can complete login independently.

Step 4: Navigating the Portal Menus

in:
Use keyboard shortcuts to move through main sections like “My Benefits,” “Application Status,” or “Download Receipt”
Screen readers will announce headings, links, and buttons
You can access details of each scheme, payment status, and downloadable receipts without visually seeing the screen
Pro tip: Learn the navigation commands for your specific screen reader to move between headings, links, and form elements faster.

Step 5: Checking Benefits and Application Status

Navigate to My Benefits or Application Status
Use the screen reader to select the desired scheme
Listen for details such as:
- Benefit amount
- Payment status
- Disbursement date
- Application ID
Use the Download Receipt button if needed; screen readers will confirm when the file has been saved
This step ensures you can track all your welfare benefits independently.

Step 6: Common Challenges and Tips

Captcha or image-based verification: Some captchas are not screen reader-friendly. If this occurs, use the audio captcha option if available or contact your local office for assistance.
Browser compatibility: Ensure your browser is updated for smooth interaction with screen readers.
Keyboard navigation: Avoid using a mouse; most screen readers rely on keyboard shortcuts for navigation.
Document downloads: Confirm download location in your settings and use screen reader announcements to verify the receipt saved correctly.

Step 7: Support and Assistance

you encounter difficulties:
Contact your local Gram Sachivalayam or MPDO office for help
Explain that you are using a screen reader and need assistance accessing the portal or downloading receipts
Some offices can provide printed copies or audio guidance for accessibility
Support from local offices ensures that accessibility challenges do not prevent you from using government services.

Tips for Smooth Accessibility

Keep your screen reader software updated
Learn keyboard shortcuts for your screen reader to navigate faster
Always use the official portal to avoid non-accessible links
Maintain a folder to save downloaded receipts or confirmations
Check your benefits regularly to stay informed

FAQs

NVDA (free) and JAWS (paid) for Windows, VoiceOver for macOS/iOS, and TalkBack for Android are recommended.

Yes, you can download receipts using keyboard shortcuts or gestures; the screen reader will confirm the download.

Use the audio captcha option or contact your local Gram Sachivalayam office for assistance.

Yes, text content is available in Telugu, but screen reader support may vary based on the language settings.

Yes, OTP verification requires your mobile number linked with Aadhaar.

Final Words

Using the YSR Navasakam portal with a screen reader is possible with proper tools and guidance. Activate your screen reader, follow keyboard navigation, and ensure you use the official portal for best results.
By following this guide, visually impaired users can check benefits, download receipts, and track application status independently, making government welfare services accessible to everyone.