How to Reset Your Navasakam Portal Login Details (2026 Guide)

The Navasakam Portal (NBM) is the official platform for citizens of Andhra Pradesh to access government welfare schemes, check beneficiary status, and track applications. Sometimes users forget their login details or face issues with OTP verification. This guide explains how to reset your Navasakam Portal login details safely and quickly so you can regain access without stress.

Navasakam Portal Login

Resetting your login details ensures uninterrupted access to welfare programs like Amma Vodi, YSR Pension, Vahana Mitra, and others. By following these steps, you can recover your account, set a new password, or update mobile-linked Aadhaar information.

Why You Might Need to Reset Your Login

There are a few common reasons why you may need to reset your Navasakam login details:

Forgot your password or login credentials
Lost access to your registered mobile number
OTP is not reaching your phone
Your account was temporarily locked due to multiple login attempts

Understanding why you need a reset can help you follow the correct recovery steps efficiently.

You can also read: Why Navasakam Portal Shows ‘No Records Found’ in 2026

Step-by-Step Guide to Reset Navasakam Login Details

Step 1: Visit the Official Portal

Open your browser and go to gsws-nbm.ap.gov.in, the official NBM portal. Avoid unofficial links to ensure security.

Step 2: Click on “Forgot Login Details”

On the login page, select the “Forgot Login Details” option. This will redirect you to the recovery section.

Step 3: Enter Your Aadhaar Number

Type the 12-digit Aadhaar number linked to your account. Ensure it is the same number registered with your mobile.

Step 4: Verify with OTP

You will receive a One-Time Password (OTP) on your registered mobile number. Enter it correctly to verify your identity.

Step 5: Reset Password or Update Mobile Number

After verification, you can:

Set a new password for your login
Update your registered mobile number if needed

Make sure your new password is easy to remember but secure.

Step 6: Login with New Details

Return to the login page and enter your Aadhaar number and new password to access your account. You should now be able to check your beneficiary status and application updates.

Tips to Avoid Login Issues in the Future

Keep your mobile number linked to your Aadhaar updated

Avoid sharing your password with anyone

Note your login credentials in a secure place

Try logging in from a familiar browser to avoid OTP issues

Contact local Gram or Ward Sachivalayam staff if OTP still fails

Common Problems During Reset and Solutions

Common Problems During Reset and Solutions

Sometimes users may still face issues while resetting their Navasakam login:

OTP not received:

Check network connectivity, wait a few minutes, or contact your Gram/Ward Sachivalayam office.

Incorrect Aadhaar:

Ensure you enter the same Aadhaar registered during application.

Portal temporarily unavailable:

Try accessing the portal after some time.

Following these solutions usually resolves the majority of login problems.

FAQs

Yes, you can update your registered mobile number during the reset process by verifying your Aadhaar with the new number.

Visit your local Gram/Ward Sachivalayam office. Officials can help update your mobile number and reset your login credentials.

Usually, it only takes a few minutes if your Aadhaar and mobile details are correct.

No, the portal requires Aadhaar verification and OTP sent to your registered mobile to prevent unauthorized access.

Ensure your mobile number is active, has network coverage, and is linked to Aadhaar. Sometimes trying from a different device or browser also helps.

Final Words

Resetting your Navasakam Portal login details is quick and straightforward if you follow the correct steps. Keeping your Aadhaar and mobile details updated is key to avoiding login problems.
Once reset, you can continue to access all your welfare benefits, check application status, and track payments seamlessly.
Remember to note your credentials safely and contact local Sachivalayam staff if any issues persist.